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300133-Golf Club Dining Room Supervisor

Supervises and coordinates activities of dining room employees engaged in providing courteous and rapid service to diners by performing the following duties.

Essential Duties and Responsibilities include the following.Other duties may be assigned.

  • Oversees operations in the Golf Club Dining Room, Grill and locker room bars
  • Adjusts complaints regarding food or service
  • Trains and monitors dining room employees for proper service
  • Schedules staff
  • Utilize the computer to block and place detailed guest restaurant reservations in the ResPak computer system
  • Utilize the computer to place reservations in the “Guest Itinerary”
  • Conducts pre-shift meetings

Marginal Duties and Responsibilities include the following.

  • Interacts with Golf Club members
  • Promotes member food and beverage events
  • Checks gratuity with each table
  • Assists with training of new staff

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

One to two years related experience and/or training; or equivalent combination of education and experience.  Intermediate to advanced computer skills are required.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Payroll, Internet software, Order processing, Inventory

Supervisory Responsibilities:

Directly supervises employees in the Golf Club Dining Room/Strattas. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and taste or smell. The employee is frequently required to lift up to 10 pounds and up to 25 pounds. The employee is occasionally required to lift up to 50 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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