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540101-Laundry Customer Service Representative (May1-Oct 1- Start Date)

Waits on customers, uses cash register, sorts, inspects, assembles and packages garments, files and answers telephones.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

  • Create Quick ticket using SPOT system for customers
  • Know and maintain high quality standards
  • Receive, sort and assemble garments for customers
  • Return finished garments to customers
  • Handle cash correctly
  • Know and maintain safety procedures
  • File clothes on holding line
  • Answer phones and take messages
  • Assist in hanging garments coming out of the dry cleaning machine
  • Invoice items into SPOT system
  • Distribute hung garments to Presser
  • Stage pants on clothes horse for Pants Presser

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Language Ability:

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.  Ability to print and speak simple sentences.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to vibration.  The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 10 pounds and up to 25 pounds. The employee is occasionally required to lift up to 50 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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