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580105-Golf Club Dining Room Host/Hostess

Greet and seat guests, make reservation and provide hospitality to guests.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

  • Schedules dining reservations and arranges parties or special services for diners
  • Greets guests, escorts them to tables, and provides menus
  • Identify and assist n problem solving
  • Set up work stations and control of food and beverage checks
  • Demonstrate proper dress code and appearance standards along with correct work habits and attitude
  • Acquaint oneself with club membership
  • Assist in the dining room and the Restaurant Supervisor as needed
  • Check and wipe menus daily
  • Utilize the computer to block and place detailed guest restaurant reservations in the ResPak computer system
  • Utilize the computer to place reservations in the “Guest Itinerary”
  • Collects mail from Security and mail room

Marginal Duties and Responsibilitiesinclude the following.

  • Guide and train new staff in training
  • Order and stock supplies as needed
  • Clean work stations to include sweeping, mopping and scrubbing
  • Check presenters replenished daily

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Intermediate to advanced computer skills are required.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to extreme cold and extreme heat. The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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