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580115-Golden Bee Host/Hostess

About the restaurant: The Golden Bee was what was once an authentic 19th century English Pub has become one of The Broadmoor's most vibrant dining destinations. Fantastic pub fare (including The Bee's famous Fish & Chips), yards of ale and plenty of English charm are just a few of the reasons guests enjoy the lively atmosphere at our cheerful British pub. Summary: Greet and seat guests, make reservation and provide hospitality to guests.

Essential Duties and Responsibilitiesinclude the following and other duties may be assigned:

  • Schedule dining reservations and arranges parties or special services for diners
  • Greet guests, escorts them to tables, and provides menus
  • Identify and assist in problem solving
  • Set up work stations and control of food and beverage checks
  • Demonstrate proper dress code and appearance standards along with correct work habits and attitude including smiling, proper English and posture
  • Assist in the dining room and the Restaurant Manager as needed
  • Answer phone with proper greeting

Marginal Duties and Responsibilitiesinclude the following:

  • Guide and train new staff in training
  • Order and stock supplies as needed

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Computer Skills:

Reservation system.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to extreme cold and extreme heat.  The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 

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